Meet the Team
Director/People and Culture Consultant
Belinda Coghlan, founded the business in 2002 in Melbourne, Victoria. She is a highly experienced People and Culture practitioner, facilitator and consultant across many sectors in all aspects of the employee experience. This includes performance management, learning and development, talent recruitment, cultural values and behaviour, employee engagement, psychological safety, service reviews, planning/consultation/training workshops, surveys and learning module design, work, health and safety and staff wellbeing. Based in Western Australia, the consultancy operates across Australia specialising in SME’s and start-ups with a focus on HR compliance, leadership accountability and helping people thrive at work. Belinda is an active member of the Australia Human Resource Institute (AHRI), Change Management Institute (CMI), Barrett Values Centre (BVC) and Australasian Facilitators Network (AFN). She brings to her work, qualifications in a Graduate Diploma of Business (HRM) and Diploma of Teaching (Prim). She is fully accredited in Barrett’s Cultural Values Assessment tool and trained in Technology of Participation (TOP), World Cafe and Open Space methods. Belinda also uses photolanguage, Click Cards and VIA Character Strengths tools. She is currently enrolled in Executive and Organisational Coaching certification with Professional Coaching Australia (PCA).
Bill has a Master of Business Administration from University of Southern Queensland with a specialisation in Human Resource Management. He is a team focussed HR practitioner with direct relevant experience in the defence, public and private sectors across a wide range of HR disciplines including: Recruitment and Selection, Merger Change Management, Organisational Development and Training, Performance Management, Industrial Relations & Volunteer Management. He supports a range of companies in establishing HR systems including Workforce Planning, Performance Management; Learning and development; integrated KPI planning; Work Health & Safety and HR protocol development.
People and Culture Consultant
Jo Olsen is a highly experienced, values-driven specialist in People and Culture, Organisational Development, Change Management and Change Communication. She is a qualified and accredited ICF professional executive and organisational coach and accredited in the Prosci® change methodology. Jo holds a Graduate Certificate in Change Management, a Bachelor of Economics and a Certificate in Governance and Risk from the Governance Institute of Australia. Jo is also a graduate of the Australian Institute of Company Directors and an active volunteer and member of the International Coaching Federation (ICF) and Australian Human Resources Institute. She is trained in Barrett’s Cultural Values Assessment tool; the Appreciative Inquiry change process and the VIA Character Strengths survey tool.
Jo has extensive experience leading small professional people and culture, organisational development, change and communication teams across large and small-scale organisations in the private, public and not-for-profit sectors in Perth and Melbourne. She specialises in organisational culture change, employee engagement, values and behaviour, diversity and inclusion, governance and risk and the design and delivery of organisational change programs, projects, initiatives, events, workshops, focus groups and training; to deliver practical and sustainable end-to-end business solutions.
Work Health and Safety Consultant
With a Degree in Occupational Therapy (OT), Post Graduate Diploma in Occupational Health and Safety Management and Cert 4 Training and Assessment, Melanie specialises in anything work, health and safety. Melanie is highly skilled in health, safety and injury management. Melanie conducts audits and training on the new The Work Health and Safety Act WA (2020), job design assessment audits and ergonomic assessments. She brings a wealth of experience from the university, energy, mining, public sector and not for profit sectors.
Our Valuable Associates and Networks
The consultancy employs HR consultants and networks with highly skilled associate professionals who as required, form a project team to suit the needs of specific clients; including Human Resource Development, Change Management, Industrial Relations, Staff Wellbeing, Group Facilitation and Training and Survey Measurement.
Jo Hunter – Pollen Strategy | Jill Dare – Integral Leadership Centre Pty Ltd |
Kevin Balm – Participative Technologies Pty Ltd |Andrew Huffer – Andrew Huffer & Associates Pty Ltd |
Colma Keating – Dinkum Results Pty Ltd |LO-GO Appointments – Hay St, West Perth | Peta Main – Elite Coaching and Frontline Management
Jo Hunter, Pollen Strategy
“I had the pleasure of working with Belinda on the development of a Strategic Community Plan for the Serpentine Jarrahdale Shire. Belinda was a wonderful team member, bringing terrific communication skills, a strong knowledge of local government and absolute commitment to the task. She is highly organised and an excellent project manager. Belinda’s talent for planning and ability to predict hurdles before they arise meant that the project always flowed smoothly. Belinda is a highly competent workshop facilitator, with plenty of experience and facilitation techniques to draw on… As a team, we delivered the Strategic Community Plan on time, with a very satisfied client. I would jump at the chance to work with Belinda again, and I would recommend her to any of my clients without hesitation.”
“Belinda Coghlan was Lead Facilitator with the Farm Business Resilience Program run by Curtin University which successfully developed and delivered critical parts of the Pilot of Drought Reform Measures for the Australian and Western Australian government’s. Belinda was able to effectively step into the role of leading delivery teams and facilitated the learning program to achieve very good Strategic Plans for farmers across WA. We were able to use her extensive knowledge in change management, strategic planning and workshop design to make continual improvements to the program. I would highly recommend Belinda for her comprehensive skills in delivering facilitated learning programs.”
Andrew Huffer, Andrew Huffer & Associates
“Belinda and I worked together on the award winning Farm Business Resilience program. Often we were working with farmers who were under immense pressure, dealing with tough seasons, generational change and the challenges of running a seasonally-dependent, isolated family business. Through this I really enjoyed working with Belinda and here are my ‘Top Four’ reasons why:
· She’s 100% reliable – when Belinda commits, I know she’ll deliver;
· She’s responsible – Belinda will take on a challenge and see it through;
· Belinda knows people – she’s down to earth and has the knack of combining a straight forward approach with real empathy; and
· Belinda has an excellent bank of knowledge and expertise that I can draw on in any situation.”
“The input, interest and energy in the values workshop today was fantastic and illustrated a strong management team and healthy (although very stretched) organisation. Thanks for your facilitation work Belinda.”
“Thanks Belinda, I am so grateful you have pulled the Business Plan together so well and so quickly. Really appreciate it.”
Belinda Coghlan was contracted under OD Consulting Services to work with Pollen Strategy and undertook a substantial part (52%) of this project. “Pollen were engaged to prepare a new Strategic Community Plan for Council. Pollen undertook extensive community engagement and listened to the community. Positive feedback was received from the community and elected members on the success of these meetings and outcomes we achieved. Pollen worked very hard with Council officers and elected members to understand our priorities, community aspirations and vision. Pollen were very approachable for advice and professional at all times. They met their project timelines and gave regular progress reports to Council. I would recommend Pollen for similar work in the area of strategic and corporate planning, vision setting and community engagement.”
Thank you once again for your assistance in planning and facilitating our Grain Product Laboratory staff development day. We have been receiving positive feedback and feel that the event was very successful on a number of planes.
Belinda was a great supporter during my time serving as Human Resources Coordinator. Belinda was instrumental in providing me with a sounding board for all Human Resources and Leadership matters. Her unique ability to recognise, understand, and explain complex business relationships developed my thinking, and most importantly, my actions. Belinda’s mentoring continued to make me a better person and leader in HR. Belinda did not hesitate to tactfully, but directly point out areas that I needed to consider in a different way or to use a different approach, and in return this gave me the confidence I need to be able to have HR recognised as an important part of the organisation. Belinda definitely left a positive mark on my career which at this time was only at the beginning stages. I see her as one of the contributors to the success that I enjoy as a Human Resources/Organisational Development professional today.
“Belinda Coghlan’s OD Consulting Services has assisted AEGIC to successfully establish strong human resource foundations in a business start-up environment. This involved assisting to transition staff from DAFWA to AEGIC, employment of new staff, development of organisational structure, employee operating policies and procedures, job descriptions, integrated performance management and implementing a systematic, inclusive approach to transitioning the organisation to its own workplace culture and values. Belinda can best be described as an organisational development facilitator who cares about high quality service delivery and results. As a result AEGIC is an organisation with its own unique personality and a highly motivated, focused and productive workforce intent on delivering excellence.”
The team at OD Consulting Services have been working with our company to improve our HR systems to strengthen our corporate governance. I have been extremely impressed with their ability to listen, analyse and deliver a solution that was unique to our needs and budget. We now have a robust performance management system with cascading key performance indicators which has not only mitigated risk but built Manager capability to lift and focus staff productivity. This has included building an HR information system with tiered access and highly professional HR templates and protocols linked to our strategic objectives. I would have no hesitation in recommending OD Consulting Services to other SME’s out there who need HR support. (November 2016)